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Network Access Control Enforcer 6100 Series Appliance Common Topics and Support Resources

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Network Access Control Enforcer 6100 Series Appliance

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• Get v11.x upgrade or update
• Installing and configuring for the first time
• Migrating to Symantec Endpoint Protection 11.0 MR2
• Initial Installation and Deployment Tour

• Getting Started Guide
• Installation Guide
• Admin Guide

• Change a client from unmanaged to managed
• Use the Migration and Deployment Wizard
• Update definitions using the .JDB

• Using SEP with MS Small Business Server
• Disaster Recovery

• Five Steps of virus troubleshooting
• Troubleshooting communication errors

• Frequently Asked Questions

• Configuring SEP Manager to run on a custom HTTP port
• SEP Manager has a large number of files in the inetpub content folder
• Virus definition folder consumes a large amount of space

On-Demand Protection for Outlook Web Access Common Topics and Support Resources

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• How to set up integration between Symantec On-Demand Protection and a Gateway Enforcer appliance

Endpoint Protection for Windows XP Embedded Common Topics and Support Resources

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• Symantec Endpoint Protection for Windows XP Embedded System Requirements
• About Symantec Endpoint Protection for Windows XP Embedded

• Control Compliance Suite (CCS) Reporting and Analytics v8.50 install fails with Fatal error during installation
• Services data import jobs fail in Control Compliance Suite (CCS) v.8.6 Reporting Analytics
• Patch Assessment queries fail after applying latest CCS Data Collection Cumulative Hot Fix (CHF)
• Control Compliance Suite (CCS) 8.6 upgrade recommendations
• Control Compliance Suite (CCS) v.8.6 installation fails
• Release Notes for Control Compliance Suite Reporting and Analytics - September 2007 Update

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• Faster problem resolution The most pressing need for customers was to reduce the typical $30 million IT payroll spent on troubleshooting by speeding up problem resolution. To that end, Symantec expanded SmartLink platform support. SmartLink is the i correlation engine that relates transactions from separate technology tiers within an application. It now covers SAP, .NET, and Microsoft SQL server. In addition, SmarTune Symantec unique capability for tuning, bottleneck identification, expert advice, and what-if analysis is now available for .NET, SQL Server, and was enhanced for J2EE. Finally, Symantec created in-context drill-downs a unique feature providing a familiar tree view of a transaction path crossing multiple application tiers, so that troubleshooting can span multiple environments without requiring changing screens or products. Symantec now has this capability connecting SAP to Microsoft SQL Server, as well as for .NET to Microsoft SQL Server.
• Easier deployment and administration A Command Line Interface was added to i, which is crucial for enterprise customers in order to offer finer administrative control as well as the ability to integrate automated provisioning solutions. Role-based Administration was also added to i, providing better control over who can access managed environments or view data for managed instances.
• Creating a performance management platform A software developer kit (SDK) was added to i so that custom application collector agents can be developed for applications not currently supported out-of-the-box by i. Symantec expanded platform support for i, now spanning a matrix of 3, 000 application, database, middleware, storage platform, and operating system versions. The next version of Application Service Dashboard will enable broad access to application performance metrics as well as support for IT Service Management efforts.

Conclusion All types of enterprises rely upon complex, multi-tier applications in order to successfully conduct business today. These applications require end-to-end monitoring to ensure availability and performance. Symantec Application Performance Management, along with the enhancements in i 8.0, delivers faster problem resolution, easier deployment and administration, as well as a complete performance management platform. Symantec APM is a performance management solution adopted as a standard for data center-wide performance management.

• Symantec Application Performance Management
• Symantec i for Databases
• Symantec i for ERP and CRM
• Symantec i for Web Applications

• Symantec approach to performance management
• Symantec i version 8.0 enhancements
• Conclusion
• Related links

A New Take on Endpoint Security Article Library A New Take on Endpoint Security June 18, 2007 Summary Small and mid-sized businesses are becoming keenly aware of the increasing need to protect their endpoints from exposure. Small and mid-sized businesses are becoming keenly aware of the increasing need to protect their endpoints from exposure. Endpoint devices include servers, laptops, and desktops, and these devices are vital to a business operations. While threats are becoming more sophisticated and targeting endpoint devices, end users are demanding increased productivity and access into the network (remote, VPN, web-based, telecommuting, use of unmanaged devices). Throw regulatory compliance mandates into the mix, and businesses are finding themselves scrambling to implement, monitor and enforce controls that protect endpoint devices. The reality Each of the following business problems related to endpoint protection has different technology requirements and issues:

• Endpoint management costs are increasing: Cost of downtime impacts both productivity and revenue. Costs to acquire, manage and administer point products are increasing, as well as the demand on system resources.
• Complexity is also increasing: Complexity and manpower to manage disparate endpoint protection technologies is inefficient and time consuming.
• Growing number of new known and unknown threats: Stealth-based and silent attacks are increasing, and antivirus technology alone is not enough to stop many of these attacks. A layered solution is necessary, but this can be difficult to manage, and costly to deploy.
• Non-compliant endpoints on the network: Controlling the array of endpoints and monitoring compliance is an important yet increasingly difficult task.

The variety of threats to endpoints in today security landscape is growing, and each threat requires specific security technology, which can lead to multiple consoles and disparate solutions. For example:

• Virus, malware, and Trojans are stopped with antivirus
• Spyware and rootkits are picked up by antispyware
• Worms can be stopped with a firewall
• Buffer overflow and zero day exploits can be thwarted with intrusion prevention
• Slurping ID theft can be managed by device control
• Non-compliant endpoints can be turned away with network access control

Individually, these technologies are too complex and costly for many small and mid-sized businesses to manage. Because of these inefficiencies, many of these businesses are left with inadequate endpoint protection. However, Symantec has a new unified approach to endpoint security that can make unified protection a reality. Symantec Endpoint Security Solution With Symantec Endpoint Security Solution, your business utilizes a single agent and console that includes all of the security solutions needed to reduce endpoint exposure. This means increased protection control and manageability for your business. It also means cost, complexities, and exposure are reduced. At its core, Symantec Endpoint Security Solution is comprised of two products:

• Symantec Endpoint Protection v11.0 Provides best-of-breed antivirus, antispyware, network threat protection, and proactive threat protection technologies.
• Symantec Network Access Control v11.0 Ensures endpoints are protected and compliant prior to accessing the network. Provides monitoring for non-compliant and unauthorized endpoints, as well as remote and wireless workers. Symantec Network Access Control (SNAC) Starter Edition is a perfect fit for businesses that want to explore a NAC solution using Gateway or self-enforcement methods.

Benefits of Symantec Endpoint Protection 11.0

• Provides a single unified agent that offers antivirus, anti-spyware, firewall, IPS, device control and NAC capabilities
• Reduced footprint allows for better performance than with previous versions of Symantec AntiVirus
• Integrates award-winning and market-leading proactive technologies from Symantec, Sygate, and Whole Security into a single technology
• Reduces the total cost of ownership and administrative effort of endpoint security
• Flexible Policy - Delivers location-aware policies depending on the connection location and type of connection, user or device identity

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