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FrontBridge Business Email Statistics Reveal Newest Threats to the Enterprise

FrontBridge Business Email Statistics Reveal Newest Threats to the Enterprise

Spam Volumes Reach Highest Point in 2004; Spam Accounts for More Than 12 Million MB of Email Volume in First Half of Year

Sending Email MARINA DEL REY, Calif.--(BUSINESS WIRE)--July 19, 2004-- FrontBridge Technologies Inc., the leader in enterprise message management and email security, today released the latest statistics on business email. The data was compiled by a specialized spam analyst team from data collected on the FrontBridge global message management network over a six month period. On a daily basis, FrontBridge's team of analysts filter and analyze characteristics for more than 100 million messages from more than 2,000 enterprise customers. The team's current analysis of more than eight billion email messages reveals how the increase in spam is not only clogging enterprise messaging infrastructures, but also causing additional employee disruption resulting in higher costs.
Among the statistics released by FrontBridge:

Once considered merely a nuisance, spam has become a costly burden for enterprises. Ferris Research estimates that in 2003, the total cost of spam to U.S. businesses in lost productivity was $10 billion. In the month of April, the MX Logic Threat Center reported that 77 percent of all email traffic filtered by the company was spam.

Reading Email -- Enterprise Spam Volume Reaches 2004 Peak -- Global spam volumes have reached 85 percent, the highest percentage recorded in 2004.

Nyms not only combats spam, it is one more layer of protection against other email threats viruses, worms, spyware, adware, phishing scams, and more. Better than a spam filter, Nyms puts you in control of your incoming email because it uses disposable, alias addresses. When your Nyms email aliases are shared with spammers, you can simply disable that Nyms alias and stop the spam from flooding your real inbox. spam filter to pinpoint where unsolicited messages are coming from and kill spam at its source.

Storing Email -- Spammers and Virus Writers Join Forces -- More than 190 million spam messages from January 2004 to June 2004 carried a virus payload. In most instances, these viruses were specifically designed to transform infected machines into "spam zombies," systems unknowingly used as spam relay machines.

For many companies email is still today the most important business communications channel. Even small to medium size companies are sending and receiving several thousands of valuable messages per day. At the same time security threats like viruses, phishing and spam are flooding in from the Internet. Users are also sending out emails that might contain sensitive information and could put businesses at risk. So how can businesses ensure that they can still use email effectively, that unwanted email is barred and that there are no leaks of confidential information

Email Software -- Spam Takes Up Valuable Network Bandwidth -- FrontBridge blocked more than 12 million megabytes of spam email from clogging a corporate network in the months between January and June 2004.

For many companies email is still today the most important business communications channel. Even small to medium size companies are sending and receiving several thousands of valuable messages per day. At the same time security threats like viruses, phishing and spam are flooding in from the Internet. Users are also sending out emails that might contain sensitive information and could put businesses at risk. So how can businesses ensure that they can still use email effectively, that unwanted email is barred and that there are no leaks of confidential information

Antispam Software -- False Positives Can be Worse than Spam -- False positives, emails incorrectly identified as spam by filtering devices or services, are posing an even greater threat than spam. FrontBridge reported a false positive rate of less than 0.001 percent, based on analysis of 4 billion messages. The false positive rate is the lowest in the spam-fighting industry.

The number of websites dedicated to the act of phishing has increased, it has been revealed. August 2005 Launch of new email protection service McAfee has announced the launch of its Secure Messaging Service for Small Businesses and Enterprises to help businesses secure their email systems. The service protects those managing small firms, and those looking to start their own business, against the growth of spam, phishing, viruses and directory harvest attacks, while providing email privacy and security.

Fight Spam Spam continues to take a toll on enterprise productivity with up to 90 minutes a day lost dealing with spam, according to a report published by Nucleus Research. 2004's peak levels show that attempts to legislate spam away are proving ineffective. In the first half of 2004, spam volume not only increased but its contents has been more malicious. Phishing scams lure unsuspecting enterprise users to virus-infected sites that can compromise an entire network.

Stoping Spam With spam filtering solutions now numbering in the hundreds, enterprises can be calmed into thinking that the problem has abated. However, one of the under publicized by products in the anti-spam war has been the issue of false positives. False positives can be far more damaging to an enterprise user than spam. When a spam filter cannot be trusted to weed out illegitimate from legitimate mail, the user has no recourse but to check quarantine folders, when possible, for business critical email, effectively forcing them to manage two distinct mailboxes. In instances where no quarantine folder is accessible, essential emails can be lost forever, potentially causing significant revenue loss if the email contains potential sales inquiries or requests for information.

Block Spam These statistics have motivated customers at a rate of 500 a quarter, to seek relief through FrontBridge's market-leading services. In June, the FrontBridge SMART Network processed more than three billion email messages for FrontBridge's 2,000 enterprise customers worldwide, filtering more than 2.4 billion messages as spam.

Spam Emails With enhanced protection from multi-layer spam filtering and multi-engine virus scanning, FrontBridge customers reap the benefits of a fully-managed service for spam reduction and virus elimination, without the costs associated with complicated in-house message management. The FrontBridge service delivers spam capture rates in excess of 95 percent and a false positive rate of virtually 0 percent (less than 1 in 250,000 emails), leading all competitors. FrontBridge is the only service network to guarantee an unparalleled 99.999 percent uptime, on top of a historic uptime of 100 percent.

Email Account FrontBridge continues to advance the battle against spam by implementing preventative measures, most recently announcing support for Sender ID, a proposal to prevent email being sent from forged addresses. The company is also evaluating new methods of spam prevention, including accreditation and further authentication.

Sending Email About FrontBridge Technologies

Reading Email FrontBridge Technologies Inc. is the market leader for enterprise message management and security services. The company's SMART network -- a proven, reliable, on-demand, globally distributed network of secure data centers -- provides a frontline of defense against spam, viruses and malicious e-mail-borne attacks with unmatched security, performance and reliability. FrontBridge was the first company to guarantee 99.999 percent service level agreements (SLA) and the only company with a track record of 100 percent uptime.

Storing Email Now in its fifth year of operation, FrontBridge provides message management and security for more than 2,000 enterprises globally with headquarters in Marina del Rey, Calif. Our technical anti-virus partners include Sophos, Symantec, and Trend Micro. Visit us on the Web at www.FrontBridge.com or call 877-301-8232 or in the U.K., +44 20 7872.5417.

Email Software SMART Network and TrueProtect are trademarks of FrontBridge Technologies.

Antispam Software Contacts

Fight Spam
FrontBridge Technologies
Jeremiah Glodoveza, 310-754-3773
jeremiah@FrontBridge.com
or
SHIFT Communications (for FrontBridge)
Cathy Summers, 415-591-8415
csummers@shiftcomm.com

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