spam, email and spam filter Information

• A bug was fixed that prevented the Move Spam folder and delete permanently after one month option from working as designed. sending email

• Logging automatically enabled

  A bug was fixed which caused Cloudmark Desktop to enable the troubleshooting log without the user s permission. reading email

• Support for Windows Vista

  Cloudmark Desktop 5.1 supports Windows Vista in addition to Windows XP. storing email

• Support for Outlook 2007

  Cloudmark Desktop 5.1 is compatible with Outlook 2007 (for Windows Vista) in addition to Outlook 2000, 2002, and 2003 (For Windows XP or Vista). email software

• Full release notes for Cloudmark Desktop for Oulook

• Support for SSL POP

  Cloudmark Desktop for Outlook Express now supports SSL-secured POP connections. antispam software

• Image spam detection bug

  A bug was fixed that prevented accurate detection of image spam. fight spam

• Message tags eliminated

  Messages are no longer tagged with Scanned By Cloudmark in the Subject field. stoping spam

• Known issue with message rules

  If you have Outlook Express rules that move messages to different folders, Cloudmark Desktop does not scan these messages. This will be resolved in an upcoming release of Cloudmark Desktop for Outlook Express. block spam

Operating System:

Microsoft Windows 2000 / XP / Vista 32-bit spam emails

Email Software:

Microsoft Outlook 2000 / XP / 2003 / 2007 or email account

Microsoft Outlook Express 5 / 6 sending email

Email Supported:

Cloudmark Desktop works with any type of email account supported by Microsoft Outlook and Outlook Express: reading email

Knowledgebase

Nearly all known issues are documented here. storing email

Billing and Subscriptions FAQ

Frequently-asked questions about Cloudmark Desktop subscriptions. email software

Community Forum

Community-based user-to-user help. antispam software

How Cloudmark Works

Information on the Cloudmark Collaborative Network. fight spam

Request Help

Use this process to contact support. stoping spam

Download the Full Version Existing users, looking to update, reinstall or install on a new or second machine Search Knowledgebase Select a product Desktop for Outlook Desktop for Outlook Express Anti-Fraud Toolbar BETA

0/750 character limit block spam

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What s New in Cloudmark Desktop What s New in Version 5.2 for Microsoft Outlook

• Crash bug

  A corrupted auto-update file caused Cloudmark Desktop to crash. Download the latest installer to resolve this issue. spam emails

• New fingerprinting algorithms

  Two new message fingerprinting algorithms were added for improved accuracy, particularly with image-based spam. email account

• Spam deletion bug

  A bug was fixed that prevented the Move Spam folder and delete permanently after one month option from working as designed. sending email

What s New in Version 3.2 for Outlook Express

For detailed information, see the Release Notes. reading email

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Cloudmark Anti-Spam for Home and Home Office For Outlook

• Cloudmark Desktop For Outlook Express

Home and Home Office Take Back Control of Your Computer

Even as the Internet improves our lives, electronic threats from spam, email-borne viruses, fraud, identity theft, and other phishing scams are becoming more pervasive. storing email

Spam

Spam is email that attempts to sell you a product or a service, sent by a merchant with whom you have no prior relationship and from whom you have not requested any information. It contains an advertisement (or sometimes gibberish) and usually asks you to click a link. Spam sometimes contains dangerous viruses. email software

Viruses

Email-borne viruses are malicious programs that are carried to your computer by email. They may arrive inside spam or phishing messages, or in messages from friends who are unaware that their own computers are infected. Viruses can inflict serious damage to your computer. antispam software

Phishing

Phishing, also known as email fraud or forgery, is email that attempts to collect information from you that could be used for identity theft or other scams. It asks you to respond with personal information such as your social security number, credit card number, and so on. fight spam

Cloudmark provides simple, effective tools for blocking these threats before they cost time or money. Need Help Request Help Knowledgebase FAQ Existing users, download updates Email For your email: Cloudmark Desktop

The award-winning solution for Microsoft Outlook and Outlook Express. Cloudmark Desktop automatically blocks spam, email-borne viruses, and phishing with over 98% accuracy. It s easy to use and installs in minutes! stoping spam

FREE for 15 days block spam

• Annual subscription for just $39.95

• Already using a trial version spam emails

• How to subscribe

2005 Best Buy -- PC World 2005 World Class -- PC World Editors Choice -- PC Magazine October 28, 2004 Cloudmark SpamNet 3.0 Best of 2004 -- PC Magazine December 28, 2004 Cloudmark

Safetybar Community email account

Driven by the power of over a million spam-fighters

How does Cloudmark detect electronic threats Real users just like you decide what s spam or phishing and what s not and Cloudmark responds instantly and automatically, throughout the entire network. How It Works sending email

I just had to let you know how impressed I am with Cloudmark, and pass on my accolades. It occurred to me today just how much less spam I have to deal with every successive week. Way to go! Keep it up! reading email

David S. Lee Director of Music Ministries Bellaire United Methodist Church

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• Immunity Support

Enterprise Support

Cloudmark is committed to delivering the highest level of support. Our support team is available to ensure the stability and reliability of your systems. If you are an Cloudmark Immunity customer and require immediate assistance, please refer to the Support Knowledgebase for answers to common questions. If your issue is not addressed in the Support Knowledgebase, please contact your support representative via our Request for Help Form. storing email

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Request Help Looking for Cloudmark Desktop support

Email All bold fields are required. email software

Director, Marketing Communications antispam software

hite@nuvox.com

(864) 672-5097 fight spam

Press Release Cloudmark Announces Client SDK and Partnership With Fuji Xerox Cloudmark Delivers API for Seamless Integration of Comprehensive Messaging Security into Email Applications and Devices; Partners to Provide Spam Protection for SMB Market in Japan San Francisco, August 20, 2007

Cloudmark, Inc., the global leader in carrier-grade messaging security, today announced the availability of the Cloudmark Client software development kit (SDK) and a partnership with Fuji Xerox, which has integrated the Cloudmark Client SDK into its email application sold as an outsourced service for small and medium-sized businesses in Japan. With the Client SDK, Cloudmark s OEM partners around the globe are now able to quickly and easily build comprehensive anti-abuse solutions that seamlessly integrate their own core email systems with Cloudmark s industry-leading spam, virus and phishing protection. Cloudmark s partnership with Fuji Xerox, which is owned by FUJIFILM Holdings Corporation and Xerox Corporation, expands the company s market traction in Asia, where Cloudmark already protects mailboxes for seven of the top 10 Internet service providers in Japan. stoping spam

The Cloudmark Client SDK is an application programming interface (API) designed to enable organizations to build custom solutions by integrating Cloudmark s messaging security protection, proven to be 20 times faster and 30 percent more accurate than other message filtering approaches, into their email applications and devices. With Cloudmark, organizations get complete inbound and outbound protection against all forms of messaging abuse, including spam, viruses and phishing--there is no need to purchase, integrate, run or manage separate solutions for each threat type. The Cloudmark Client SDK, like all Cloudmark solutions, employs Advanced Message Fingerprinting technology designed to identify new threats and attack variants in real time. In addition, email applications can interface with the Cloudmark Global Threat Network, enabling email users to join a worldwide community of millions who are empowered to report on messaging abuse. block spam

Fuji Xerox recognized that despite increasing network demands in enterprises and the growing need for sophisticated security measures to enable secure communications, many small and medium-sized organizations were reluctant or unable to make the resource investment required. In response, the company launched its Broadband Extensible and Attractive Technology (or beat ) service in Japan, in October 2002, as a secure network outsourcing service. beat is installed in organizations to enable customers to create, maintain and operate their own network (including email, VPN and other security measures), without the need for a full-time systems manager. As a result, companies are able to realize a safe and highly effective basic network environment with far less management time and cost. spam emails

With about 500, 000 clients of our beat service currently in use, we recognized the need to provide customers with an anti-spam solution to help protect end users from increasingly common, but sophisticated, email-borne threats, said Hiroyuki Nakahara, director of the Broadband Business Development Unit of Fuji Xerox. We explored several approaches and ultimately selected Cloudmark for its superior accuracy in blocking unwanted messages. With Cloudmark s new Client SDK, we were able to quickly and easily build Cloudmark s intelligent technology into our email platform and deliver cost-effective, high-performance message filtering with near zero false positives. The response from customers has been extremely positive and we look forward to continuing to work closely with Cloudmark to deliver innovative security solutions for the Japanese marketplace. email account

Cloudmark Client SDK features include: sending email

• Unparalleled accuracy

  Within moments of the launch of an attack, Cloudmark blocks more than 98 percent of spam, phishing and virus attacks with near zero false positives. reading email

• Easy Integration

  The SDK integrates into an organization s email application as a dynamically linked library. storing email

• Seamless Upgrades

  New releases of fingerprint engines can be released by simply upgrading the dynamically linked library, making it easy to stay up to date with the latest Cloudmark technology. email software

• No Rules

  Because the Cloudmark service adapts automatically and in real time to emerging email threats, there are no rules to update. antispam software

• Content Categorization

  This feature categorizes messaging abuse, allowing an organization s email application to apply specific policies for each category (e.g., block phishing, quarantine viruses and hold newsletters). Individual handling of messages increases subscriber satisfaction and lowers infrastructure costs. fight spam

The availability of the Client SDK marks a major milestone for Cloudmark by enabling third-party organizations to integrate our core technology for blocking messaging abuse into their own email platforms, said Curt Lewis, regional vice president of sales for Asia at Cloudmark. Because our approach leverages application and language-agnostic message analysis, Cloudmark is able to detect messaging threats in any form, format or language, including Chinese, Japanese and Korean characters, making it the ideal choice for organizations throughout Asia. Already the proven choice among a majority of service provider and mobile operator networks in Japan, our partnership with Fuji Xerox through its outsourced IT service expands our reach, putting unmatched accuracy in message filtering into the hands of small and medium-sized businesses that are cost and resource conscious. stoping spam

Cloudmark distributes its products in Asia through OEM partnerships with companies such as Sendmail Japan, a provider of trusted messaging. block spam

About Fuji-Xerox

Fuji Xerox, a 75/25 joint venture between FUJIFILM Holdings Corporation and Xerox Corporation, is a leading provider of document management systems throughout Japan and Asia Pacific regions and designs and manufactures multifunction devices and color printing systems for Xerox worldwide. Fuji Xerox provides business solutions by enhancing the management and utilization of documents, from analog and digital data to graphics and movies, aimed at increasing business and corporate quality through the creation and circulation of knowledge. Fuji Xerox s operations include the office products, office printer, production services and office services businesses. spam emails

XEROX is a trademark of XEROX CORPORATION. email account

Cloudmark uses an innovative way of stopping spam and phishing attacks, through a combination of intelligent algorithms and a global threat network of trusted reporters in 163 countries. By using this approach, Cloudmark is able to detect and block many attacks and variations automatically, without the need for manual rule writing, as required by other systems. The automation in the system means that the entire Cloudmark network can be protected against new threats within minutes of them first being detected. sending email

For the top 10 tips on how to avoid malware and protect yourself from dangerous online behaviour, please visit www.cloudmark.com/backtoschool/. reading email

About Cloudmark

Media contacts:

Kate Stevens

or Nick Dillon storing email

AxiCom email software

Phone: +44 (0)20 8392 4050 antispam software

All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 1, 960 adults. Fieldwork was undertaken between 12th - 14th November 2007. The survey was carried out online. The figures have been weighted and are representative of all GB adults (aged 18+). fight spam

About THUS

THUS plc provides communications solutions to business customers throughout the UK under the THUS and Demon brands. In an industry punctuated by inexperience THUS can draw upon a knowledge base established over more than a decade in the delivery of data, telecoms and Internet services. stoping spam

Delivering both standard and bespoke solutions THUS endeavours to address customers existing business needs and works hand in hand with customers to develop new business opportunities. THUS record in the creation of innovative new services is complemented by an award winning focus on quality and full certification of its internal processes and procedures under the ISO9001 standard. block spam

THUS is listed on the London Stock Exchange. For further information visit http://www.thus.net and http://www.demon.net. spam emails

Press Release Security and Privacy Conflict or Coexistence Munich, 27 November 2007

The daily flood of spam messages, email-borne viruses and other malware is rising inexorably, presenting an increasingly serious problem for organizations and PC users. Subscribers rely on their service provider to secure them against messaging threats. However, this is not an easy goal to achieve as the service provider s actions against unsolicited messages, such as using third-party anti-spam solutions that analyze message content, could potentially conflict with regulations related to user and data privacy. A new whitepaper from messaging security provider Cloudmark and the Experton Group demonstrates best practices for telecom carriers and Internet service providers to achieve a high degree of accuracy in filtering out spam, phishing and viruses while ensuring that the process also respects user privacy and complies with regulations on data protection. email account

Neil Cook, Head of Technology EMEA, Cloudmark, and Wolfram Funk, Senior Advisor ICT Service, Experton Group, presented a new whitepaper in Munich that addresses the controversial issue of email security and end user privacy. The whitepaper Security vs. Privacy: Best Practices for Spam and Virus Protection with Telecommunications Carriers and Service Providers that was compiled on behalf of Cloudmark explains how to achieve the optimal balance between security and privacy and how telecom, email and Internet service providers can use content filters to protect their customers and networks at different levels while not jeopardizing privacy. In addition, author Wolfram Funk discusses the specific merits of different approaches, how these can be combined and how organizations can embed the necessary technical measures in a reasonable and affordable risk management process. sending email

The rising flood of spam is also creating interesting challenges for us as a consulting firm as we are continually asked by our service provider customers on how to effectively deal with this issue. The new whitepaper is based on the joint expertise of Cloudmark and Experton Group and provides the right answers for the current challenges in the era of increasing spam traffic, explains Wolfram Funk, Senior Advisor ICT Service at Experton Group and author of the whitepaper. reading email

For Cloudmark, the topic of Security vs. Privacy has top priority. Cloudmark Authority, Cloudmark s carrier-grade messaging security solution, was designed with both high accuracy and data security in mind. The Cloudmark technology is based on a unique combination of proprietary Advanced Message Fingerprinting algorithms and feedback from Cloudmark s Global Threat Network, which continuously generates real-time data about emerging threats. Cloudmark s technology detects incoming and outgoing messaging attacks with over 98 per cent accuracy, with virtually no false positives. storing email

Furthermore, Cloudmark s solution can be customized to fit service providers individual requirements for data security and privacy. With Cloudmark Authority, service providers maintain a local cache of the latest threat data that is updated every 45 seconds so sensitive information never leaves the service provider site. In addition, Cloudmark s Advanced Message Fingerprinting technology deconstructs messages into fingerprints that fully maintain sender and recipient anonymity as well as data protection. email software

Cloudmark s proven accuracy has made us the choice of leading email service providers around the world. Given our broad deployment experience, Cloudmark has the expertise to support its customers with this complex and challenging topic. The whitepaper created in cooperation with Experton Group is designed to enable service providers to take appropriate measures to ensure the highest level of protection against messaging threats without getting entangled with regulatory or individual privacy concerns, explains Neil Cook, Head of Technology EMEA at Cloudmark. antispam software

The whitepaper can now be downloaded from the Cloudmark Web site at www.cloudmark.com or can be requested directly from Experton Group by sending an email to kirsten.vanlaak@experton-group.com. fight spam

About Experton Group

Experton Group is the leading fully integrated research, advisory and consulting company for mid-sized and large organizations, maximizing the business value of their ICT investments through innovative, neutral and independent expert advice. Experton Group offers consulting services, market surveys, conferences, seminars and publications related to information and communications technology issues. The company s consulting portfolio includes technology, business processes, management and business co operations, investments and mergers. More information is available at http://www.experton-group.de/. stoping spam

About Cloudmark

Media contact:

Anne Klein block spam

AxiCom GmbH Phone: +49 89-800 908-23 Fax: +49 89-800 908-10 Email: anne.klein@axicom.com Web: http://www.axicom.de/ spam emails

Press Release Cloudmark Announces Availability of Cloudmark Desktop for Mozilla Thunderbird Award-Winning Spam Filter Now Available for Mozilla Thunderbird Users San Francisco, December 3, 2007

Cloudmark, Inc., the global leader in messaging security, today announced the availability of Cloudmark Desktop for Mozilla Thunderbird . Cloudmark Desktop is an award-winning spam filter that offers the industry s highest accuracy in blocking spam, virus and phishing attacks and has been rated best-in-class by leading consumer publications in the U.S. and Europe. email account

Cloudmark Server Edition can run on the Exchange Server or on a separate server with a connection to the Exchange Server. The system requirements for this server are detailed as follows: sending email

Cloudmark Server Edition

Processor

Intel Pentium or compatible 733-megahertz (Mhz) or higher processor. reading email

Memory

256 megabytes (MB) of RAM, 512 MB recommended. storing email

Operating System

Microsoft Windows Server 2000 or 2003 email software

Microsoft Windows Small Business Server 2000 or 2003
with the latest service packs installed. antispam software

Mail Server

Microsoft Exchange Server 2000 Microsoft Exchange Server 2003 Microsoft Exchange Server 2007 with the latest service packs installed. fight spam

Hard Disk

20 MB of free disk space on the hard disk where you install Cloudmark Server Edition. 200 MB of free disk space on the system drive. stoping spam

Microsoft Windows Server 2000 or 2003 Microsoft Windows Small Business Server 2000 or 2003 with the latest service packs installed. block spam

Hard Disk

5 MB of free disk space on the hard disk where you install Cloudmark. spam emails

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Next steps to take:

• Download Free 15-Day Trial
• Read about Technology
• Contact Sales

CSE Flow Diagram

Cloudmark Server Edition communicates with the Microsoft Exchange Server through Microsoft s standard Messaging Application Programming Interface (MAPI). It receives notifications when messages arrive, then checks the messages and performs preconfigured actions on messages that are spam, phishing, or viruses. email account

CSE computes a set of unique fingerprints for each message that arrives, then sends the fingerprints to the Cloudmark Service for evaluation. Meanwhile, Exchange continues routing messages, so the regularly flow of delivery is not impeded. sending email

2. Spam/Not Spam

The Cloudmark Service compares the fingerprints of the new message with those of messages already known to be spam or phishing. If a match is found, the new message is considered spam or phishing; otherwise, it is legitimate. Cloudmark notifies CSE of the result. reading email

3. Tag or Move Spam

Depending on how you have configured CSE, it can tag spam messages in the recipients s mailbox or move them to a spam folder. storing email

4. End-User Feedback

Users can contest the status of a message by moving it into or out of the spam folder. CSE reports this feedback to the Cloudmark Service, where it is used to re-evaluate how messages with similar fingerprints are filtered. You can re-scan mailboxes manually or on a schedule in order to apply the results of the latest feedback. email software

Free Upgrade to Cloudmark Server Edition 2.1

Cloudmark Server Edition upgrades are always free to Cloudmark subscribers. Upgrades are released periodically in order to keep up with the latest trends in messaging abuse. You can download the latest version of CSE by logging in to My Cloudmark. antispam software

Log in to My Cloudmark CSE 2.1 Release Notes

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New Features in Version 2.1 Mailbox Re-Scan

Mailboxes can be re-scanned manually or on a schedule in order to apply the latest real-time feedback from Cloudmark. fight spam

Graphical Reporting

Monthly filtering statistics can be produced in graphical and comma-delimited formats. stoping spam

Real-Time Performance Monitoring

CSE s performance can be monitored in real time using the Windows Performance Console. block spam

Command-Line Interface

CSE can now be controlled at the command line. spam emails

Whitelist Import/Export

Whitelists can now be shared between multiple CSE hosts by exporting and importing them. email account

Automatic Update Notifications

The Administration Console now displays an update icon whenever a new version of CSE is available from Cloudmark. sending email

• Download Free 15-Day Trial
• View Requirements
• Log in to My Cloudmark to Upgrade

Anti-phishing best practices for ISPs and Mailbox providers

Phishing attempts to gather personal information from unsuspecting victims through phony websites and call-to-action notices. Phishing attacks are more difficult to identify and stop than regular spam because they are low-volume, targeted, and transient easily escaping the attention of traditional solutions that rely on probes and honeypots to spot spam attacks. While phishing attacks are generally smaller in scale than spam, they can be more devastating to subscribers, compromising their privacy and putting them at financial risk. reading email

Cloudmark utilizes advanced fingerprinting algorithms as well as confirmed phishing URL feeds to provide the most comprehensive and up-to-date protection against all forms of phishing from URL to VoIP phishing. Cloudmark s anti-phishing engines are updated every minute as new threats are identified by the Cloudmark Global Threat Network. storing email

Cloudmark Advantages Carrier Class Performance and Scalability

• Unsurpassed message throughput (3 million messages / hour per server) email software

• Scalable to millions of subscribers without accuracy degradation antispam software

• Reduced infrastructure costs fight spam

Real-Time Response

• Global Threat Network responds to fast-moving attacks in seconds or minutes stoping spam

• Advanced fingerprinting algorithms identify spam and virus mutations in real-time block spam

• Fully automated data collection, analysis and update cycle spam emails

Unmatched Accuracy

• 98%+ detection rate with near zero false positives email account

• Automatic self-correction through global, corroborated feedback sending email

• Single anti-spam, anti-phishing and anti-virus solution reading email

• End-to-end protection: network boundaries, mail stores and subscribers storing email

• Subscriber solutions elevate the user experience and provide service differentiation email software

Cloudmark Home Service Provider Authority Authority Support Request Help

• knowledgebase
• knowledgebase SDK

• request help antispam software

• request help SDK

Support Documents

Cloudmark Basic Support

Cloudmark Premium Support

Cloudmark Authority requires far less processing power than competitive solutions while achieving greater message throughput. Authority runs in memory and its lean run-time requirements only impact MTA performance by 5-10% compared to the usual impact of 40%+ of other anti-spam applications. This design translates into higher infrastructure efficiency and lower total cost of ownership. fight spam

Supported Platforms Compatible MTAs

• SUN Java Enterprise System (JES) stoping spam

• Openwave Edge Gx block spam

• Openwave Email Mx spam emails

• Critical Path Memova email account

• Communigate CGP sending email

• Sendmail Mailstream Manager reading email

• Sendmail Mailstream Antispam Filter storing email

• Sendmail Sentrion email software

• Sendmail Switch antispam software

• Bizanga Intelligent Message Processor fight spam

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