spam, email and spam filter Information

America Online, EarthLink, Microsoft and Yahoo! Team Up to File First Major Industry Lawsuits Under New Federal Anti-Spam Law

Founding Members of the Industry's Anti-Spam Coalition Form United Front Against Spammers On Behalf of Online Consumers

Sunnyvale, CA -- March 10, 2004 -- America Online Inc. (NYSE: TWX), EarthLink Inc. (Nasdaq: ELNK), Microsoft Corp. (Nasdaq: MSFT) and Yahoo! Inc. (Nasdaq:YHOO - News), a leading global Internet company,today jointly announced that their collaborative anti-spam industry efforts have resulted in the coordinated filing of the first major industry lawsuits under the new federal anti-spam law, the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003, which went into effect Jan. 1.

Sending Email The country's four leading e-mail and Internet service providers announced the combined filing of six lawsuits against hundreds of defendants, including some of the nation's most notorious large-scale spammers. The lawsuits were announced by senior executives of the companies at a joint press conference at the St. Regis Hotel in Washington.

Reading Email New Federal Anti-Spam Law
The CAN-SPAM law provides strong new enforcement tools for e-mail and Internet service providers and law enforcement, and criminalizes specific tactics spammers use to spread junk e-mail. The law, which was supported by the four companies, allows for harsh new penalties against large-scale spammers that use fraud, deceit and evasion to try to send junk e-mail to consumers.

Nyms not only combats spam, it is one more layer of protection against other email threats viruses, worms, spyware, adware, phishing scams, and more. Better than a spam filter, Nyms puts you in control of your incoming email because it uses disposable, alias addresses. When your Nyms email aliases are shared with spammers, you can simply disable that Nyms alias and stop the spam from flooding your real inbox. spam filter to pinpoint where unsolicited messages are coming from and kill spam at its source.

Storing Email Each of the four companies last night filed legal complaints in federal courts in California, Georgia, Virginia and Washington state. The complaints charge the defendants with sending a combined total of hundreds of millions of bulk spam e-mail messages to customers of the four networks. Some of the common allegations described in the complaints include these:

There are some things that you can do to make your online experience a little bit easier. There are some ways to keep spam from ruining your day. Spam filters are one of those things. Spam filters are an extremely successful way of managing or stopping unwanted emails, but occasionally they can work too well. While they can act very vigorously to keep your inbox from receiving spam, they can also prevent you from getting many of your wanted emails as well.

Email Software * Deceptive solicitations for a variety of products including get-rich-quick schemes, prescription drugs, pornography, instructions for conducting spam campaigns, banned CDs, mortgage loans, university diplomas, cable descramblers and other common types of unsolicited e-mail

mail that is both unsolicited by the recipient and sent in substantively identical form to many recipients. Thus, mail. Some definitions of spam specifically include the aspects of email that is unsolicited and sent in bulk. Spam filter is a program that is used to detect unsolicited and unwanted email and prevent those messages from getting to a user's inbox. Like other types of filtering programs, a spam filter looks for certain criteria on which it bases judgments.

Antispam Software * Use of open proxies (sending spam through third-party computers to disguise their point of origin)

Other then license information, personal information from Users who simply use JunkFilter Plus. (a) verifying whether an email is suspected as spam and (b) reporting suspected spam emails. (a) As part of its activity, the JunkFilter Plus software may contact IncrediMail's anti spam server (the " Spam Server") in order to verify that a certain email message is not spam. Spam Server some components of the messages. Such information shall NOT include the actual content of the email message (e.g. message text or attachments) nor the recipient name or email address or any other personally identified information.

Fight Spam * Falsified "from" e-mail addresses (spoofing)

Stoping Spam * Absence of a physical address in the e-mail

Block Spam * Absence of an electronic unsubscribe option

Spam Emails Each allegation is a direct violation of the CAN-SPAM law. A summary of each filing is included below. More detailed information about each case can be found on each complainant's Web site.

Email Account Comments
"Today is a red-letter day for big-time spammers, and the letters they should remember from this day forward are 'CAN- SPAM,'" said AOL Executive Vice President and General Counsel Randall Boe. "Congress gave us the necessary tools to pursue spammers with stiff penalties, and we in the industry didn't waste a moment - moving with speed and resolve to take advantage of the new law. Consumers should take note that the new law not only empowered us to help can the spam, but also to can the spammers as well - and we'll do that, one spam kingpin at a time if necessary. Our actions today clearly demonstrate that CAN-SPAM is alive and kicking - and we're using it to give hardcore, outlaw spammers the boot."

Sending Email "Today's bold action represents a decisive step by the leaders in our industry to preserve the integrity of the Internet and restore the value of e-mail that spammers have threatened to undermine," said EarthLink Vice President, Chief Privacy Officer and Assistant General Counsel Les Seagraves. "Together, we are using a tough new federal law, combined with existing state laws, to let criminal spammers know that the nation's leading Internet providers are united by a common goal - stopping the flow of illegal and intrusive junk e-mail and strengthening the Internet experience for all users. Collectively, we are committed to sending spammers the message that we will find them and use the full force of the law to stop them."

Reading Email "Substantial building blocks have been put into place in the effort to contain spam," said Microsoft Deputy General Counsel Nancy Anderson. "With the creation of this anti-spam industry alliance and the implementation of a federal law to litigate effectively against spammers, we are witnessing the impact that this industrywide attack on spam is having. We've had the opportunity to share investigative best practices and various legal resources and information to ensure that spammers are going to have an increasingly difficult time continuing their deceptive practices with the full force of this industry coming down on them."

Storing Email "We're holding spammers directly accountable for the relentless infiltration of people's inboxes. We're acting on behalf of the millions of people who are saying 'enough is enough,'" said Yahoo! Senior Vice President and General Counsel Mike Callahan. "With federal legal remedies and industry collaboration, we have a significant new advantage. We are leveraging new legal tools and sharing best practices, sending a signal to spammers that they are facing a more unified front than ever before. This is great news for all consumers."

Email Software The Industry Anti-Spam Alliance
The four companies formed an anti-spam alliance in April 2003. Coalition members meet regularly to proactively address the spam problem that threatens the effectiveness of e-mail as an essential means of communication. Through ongoing industry collaboration with a number of telecommunications companies and industry partners, the group expects to make consistent progress in the areas of technical standards development, as well as improved enforcement techniques and litigation.

Antispam Software Beyond today's major enforcement efforts, the anti-spam industry alliance is making progress on issues related to new and promising technical Internet standards, specifically regarding the certification and authentication of e-mail.

Fight Spam Spam continues to drain time, resources and network space from online companies and inhibit the online experience of consumers across the medium. Spam remains the chief concern of the four companies and their customers.

Stoping Spam Today's announcement is the result of substantial corporate cooperation. By sharing information, resources and investigative best practices within this industry alliance, these companies have been able to identify high-volume outlaw spammers for civil lawsuits - a first and critical stage in the campaign to end unwanted junk e-mail through stepped-up and coordinated civil enforcement programs.

Block Spam The companies believe that the issue of spam can only be significantly addressed and resolved through a comprehensive, multilayered approach that includes anti-spam technologies, consumer education and awareness, legal enforcement, self-policing of e-mail account abuse, and stronger partnerships between industry and government and other regulatory agencies.

Spam Emails About America Online
America Online Inc. is a wholly owned subsidiary of Time Warner Inc. (NYSE: TWX). Based in Dulles, Virginia, America Online is the world's leader in interactive services, Web brands, Internet technologies and e-commerce services.

Email Account About EarthLink
"EarthLink revolves around you." Celebrating ten years as a leading national Internet service provider (ISP), Atlanta-based EarthLink has earned an award-winning reputation for outstanding customer service and its suite of online products and services. According to the J.D. Power and Associates 2003 Internet Service Provider Residential Customer Satisfaction StudySM, EarthLink is ranked highest in customer satisfaction among high-speed Internet Service Providers. Serving more than five million subscribers, EarthLink offers what every user should expect from their Internet experience: high-quality connectivity, minimal drop-offs and ISP-generated intrusions, and customizable features. Whether it's dial-up, high-speed, Web hosting, or wireless Internet service, EarthLink provides the tools that best let individuals use and enjoy the Internet on their own terms. Learn more about EarthLink by calling (800) EARTHLINK or visiting EarthLink's Web site at www.earthlink.net.

Sending Email About Microsoft
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software - any time, any place and on any device. About Yahoo!
Yahoo! Inc. is a leading provider of comprehensive online products and services to consumers and businesses worldwide. Yahoo! is the No. 1 Internet brand globally and the most trafficked Internet destination worldwide. Headquartered in Sunnyvale, Calif., Yahoo!'s global network includes 25 world properties and is available in 13 languages.

Reading Email America Online is a registered trademark of Time Warner.
Earthlink and the EarthLink logo are registered trademarks of EarthLink, Inc.
Microsoft is a registered trademark of Microsoft Corp. in the United States and/or other countries.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Storing Email For more information, press only:
Nicholas Graham, America Online, (703) 265-1746
Carla Shaw, EarthLink, (404) 748-7267, shawcm@corp.earthlink.net
Carrie Loe, Waggener Edstrom for Microsoft, (425) 638-7000, carriel@wagged.com
Rapid Response Team, Waggener Edstrom for Microsoft, (503) 443-7070, rrt@wagged.com
Mary Osako, Yahoo!, (408) 349-5528, mosako@yahoo-inc.com

Email Software # # #

Antispam Software Case Summaries
America Online

Fight Spam AOL v. Davis Wolfgang Hawke, et al.
Davis Wolfgang Hawke (also known as Dave Bridger), Braden Bournival and unknown John Doe Defendant co-conspirators are alleged to have transmitted millions of spam email messages directing AOL Members to websites selling "Pinacle" penis enlargement pills, weight loss supplements, hand-held devices advertised as "personal lie detectors," and a product labeled "the Banned CD." These spam messages were transmitted between July 1, 2003 and the present. The complaint alleges that AOL has tallied at least 100,000 member complaints about messages advertising these products. In addition, the complaint alleges that Hawke also offered to provide or sell a number of illegal spam-related goods and services under the apparently fictitious name "Dave Bridger," including:

Stoping Spam * Providing "250 free proxies every day to [Hawke's] affiliates" and offering to "pay them $20 per sale for Pinacle, an herbal penis enlarger"

Block Spam * Offering "bulk friendly hosting" on servers located in China, Latin America, or other foreign countries, so that mailers could "point your domains to our server if it helps you get into specific domains like AOL"

Spam Emails * Selling millions of AOL addresses, and "cracked" bulk mailer programs

Email Account AOL v. John Does 1-40
AOL's Complaints alleges: From at least November 2003 to the present, unknown John Doe Defendants have transmitted millions of spam messages to AOL Members advertising numerous websites selling a variety of products, including mortgage leads, adult-content websites and business opportunities. The messages are transmitted through fraudulent means to make it difficult to determine the identity of those responsible, and contain misleading subject lines, including the completely false claim in some that the spam message is an "important message from AOL." The John Doe Defendants also used other deceptive tactics in an attempt to evade AOL's spam filters, including random text in the body of their messages. AOL has already tied more than half a million Member complaints to these Defendants (and is still counting complaints attributable to them). On some days, complaints about these spammers constituted as many as 10% of all AOL Member complaints about spam.

Sending Email EarthLink

Reading Email EarthLink v. John Does 1-25 (The "Prescription Drug Spammers"); John Does 26-35 (The "Mortgage Lead Spammers"); John Does 36-45 (The "Cable Descrambler Spammers"); John Does 46-55 (The "University Diploma Spammers"); and John Does 56-65 (The "Get Rich Quick Spammers") and John Does 66 - 75, other spammers.
Since January 1, John Doe defendants 1 - 75 have been responsible for a substantial portion of the incoming spam on EarthLink's network, sending millions of spam emails to advertise Websites selling prescription drugs, mortgage leads, cable descramblers, university diplomas and get-rich-quick schemes. The defendants have hidden their identities with false domain-name registration information, falsified headers, fake "from" lines and misleading subject lines, violating the federal CAN SPAM Act, EarthLink's Acceptable Use Policy and other state and federal laws. Some of the defendants have used text randomizers to insert long passages of gibberish in messages in attempts to evade EarthLink's spam filters.

Storing Email Fingerprint phrases and sample subject lines include: "Enjoy deep discount meds here," "G_eneric via-gra 60% cheap*r cowslip," "promote someone else's online business and cash in big," "make over $1000 per day," and "attention single mothers."

Email Software Microsoft

Antispam Software MICROSOFT CORPORATION v. JDO MEDIA, INC., a Florida Corporation, and JOHN DOES 1-50 (United States District Court, Western District of Washington)
This lawsuit charges JDO Media, Inc. ("JDO"), a Florida company, and other unknown defendants, with operating an automated multi-level marketing ("MLM") program that is advertised through spam, and that instructs its members on how to generate leads for the program, or for other products, through spam. The lawsuit alleges that Hotmail subscribers have been barraged by millions of illegal emails touting this program.

Fight Spam The lawsuit alleges that the spam used to promote the program is intentionally routed through open proxies, contains header information that is false and misleading, and uses other obfuscatory methods to disguise the senders' identities. This lawsuit also charges that the email advertising the program contains misleading subject lines such as "This is your lucky day", "Elite, Professional Invitation", and "Warning!!! These three minutes could change your life". Many of these email messages are sent with "high priority." These deficiencies are all alleged to be in violation of the federal CAN-SPAM Act.

Stoping Spam Alleged CAN-SPAM Violations

Block Spam * falsified from email addresses and transmission paths

Spam Emails * use of open proxies

Email Account * deceptive subject lines

Sending Email * no physical address on some of the messages

Reading Email MICROSOFT CORPORATION v. JOHN DOES 1-50, d/b/a Super Viagra Group (United States District Court, Western District of Washington)
This lawsuit alleges that the Super Viagra Group has sent hundreds of millions of illegal e-mail messages to Hotmail subscribers advertising either "Super Viagra" or a weight loss patch. The e-mailing practices of this spam group are sophisticated, and are alleged to be in violation of the federal CAN-SPAM Act and other state and federal law.

Storing Email The lawsuit contends that the Super Viagra Group routes its e-mail messages through open proxies and hijacked computers in countries around the world, uses misleading transmission information and subject lines, and take other actions to disguise their true identities. The lawsuit identifies almost forty different domain names where, allegedly, the Super Viagra Group's products can be purchased. The identified domains are registered to individuals in Argentina, Turkey, Russia, South Africa, South Korea, Lithuania, and India.

Email Software Alleged CAN-SPAM Violations

Antispam Software * open proxies for some or all emails

Fight Spam * falsified from email addresses on most or all emails

Stoping Spam * deceptive subject lines on some emails

Block Spam * no physical address on most emails

Spam Emails * no electronic unsubscribe option on some emails

Email Account Yahoo! Inc.

Sending Email Yahoo! Inc. vs. Eric Head, Matthew Head and Barry Head, and their companies Gold Disk Canada, Inc., Head Programming, Inc., and Infinite Technologies Worldwide, Inc. collectively known as "The Head Operation."

Reading Email Alleged Spam Activity:
Defendants were on Yahoo! Mail's "Most Wanted" spammer list for allegedly sending millions of spam messages. In January 2004, Yahoo! Mail received approximately 94 million total e-mails from The Head Operation.

Storing Email * Disguised Identity: The use of open proxies from countries all over the world to disguise the origin of the messages.

Email Software * Unsolicited Commercial Messages: Messages consisted of solicitations for life insurance, mortgage and debt consolidation and travel services.

Antispam Software * Deceptive Subject Lines: Messages included misleading subject lines, including "past due account."

Fight Spam * Sold Personal Data: Defendants allegedly collected personal information, such as the names and e-mail addresses of Yahoo! Mail users who responded to the defendants' spam solicitations, and sold the information as "leads" to marketers.

Stoping Spam * False Domains: The domain names for the websites promoted in the messages were falsely registered to individuals with physical addresses in China.

Block Spam * Font Tricks: The defendants used color font tricks to hide randomized text in an attempt to circumvent the SpamGuard filter.

Spam Emails Yahoo! and the Yahoo! logo are trademarks and/or registered trademarks of Yahoo! Inc.
All other names are trademarks and/or registered trademarks of their respective owners

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